Our delivery is completely free of charge when ordered for delivery to your school. Please bear in mind for the free delivery, this will be shipped out to school once a month as a bulk order with all orders going to the school.
If ordered for delivery to school for the new academic year, that delivery will be end of August.
If getting delivered to school, put child’s name and class in the notes to make handing out easier.
For direct to home deliveries we allocate the delivery service to either courier or royal mail based on the weight and size of your order. We have tried to keep the postage fee at a flat rate as much as we can.
If getting delivered to home, put a safe place in the notes – if not, and the delivery cant be made, there will be another delivery charge.
All deliveries will be through working hours.
As your childrens school uniforms are all made to order and we need time to do a fine work, we aim to process and dispatch all orders within 15-21 working days. Please allow for up to 7 working days for delivery following the dispatch of your order.
We aim to meet these delivery times but during busy periods deliveries may take a little longer. Occasionally circumstances outwith our control such as extreme weather conditions or delivery service vehicle breakdowns will mean that some deliveries may be delayed. We would always communicate this with you or your school, so you are kept in the loop.
We generally do not accept returns because the uniforms are made to order. but If you are unhappy with your order for any reason and require either a replacement or a refund or have any issues at all with the process, please in the first instance email firstname.lastname@example.org or call 01224 973009 where we will be more than happy to help.
Payments for goods on ripplesforschools.co.uk are handled by third party payment providers, meaning that no credit or debit card details are submitted or stored on our website.
What to do after ordering?
Upon ordering If your items are not in stock we will contact you within 2-3 working days to make you aware of the shortage and lead times as to when the uniforms are back in stock.
All you need to do is sit back and let us do a fine job with your order and wait for that doorbell to ring when you will receive your parcel